Frequently asked questions.

Most clients start with whichever problem is causing the most pain right now — often an infrastructure audit, a cloud migration, or getting a VPN/VPS properly configured. We'll recommend a starting point after a short discovery call rather than selling you the full relay upfront.

Both. Our clients range from founders migrating off a single shared server to operations teams standing up their first proper AWS or Microsoft 365 tenant structure. Engagements are scoped to the size of the problem, not a fixed package.

It depends on the service. A VPN/VPS setup or a focused automation build can wrap in one to two weeks. Cloud migrations, blockchain integrations, and organization-wide AWS/Microsoft 365 setups usually run four to eight weeks depending on the number of systems involved.

Yes. Every engagement ends with documentation and a handover, but we also offer ongoing management and monitoring — particularly for website management, cloud infrastructure, and VPN/VPS setups — for clients who want us to keep watching the system rather than run it themselves.

Yes — this is where the digital skills training and mentorship service usually pairs with whichever infrastructure work you need. We build the system and train whoever will own it, even if that's a small non-technical team today.

Often not, and we'll tell you that directly. We recommend blockchain, AI bots, or any other specific technology only where it solves a real, defined problem — not because it's trending. Part of the discovery process is figuring out what you actually need.

Pricing is scoped per engagement based on the systems involved, timeline, and whether ongoing management is included. Send us a short description of what you need through the contact form and we'll follow up with a quote.

Yes — cloud migration is one of our core services, and this includes moving off legacy on-premise servers, shared hosting, or another cloud provider. We run an infrastructure audit first so the migration plan accounts for your actual data and uptime requirements.

Yes. We routinely work with client infrastructure, credentials, and business data, and we're glad to sign an NDA or data processing agreement before an engagement starts. Ask us for our standard template or send yours over.

That's the normal way to work with us. Each of the ten service lines can be engaged on its own — you don't need to buy the full relay to get help with, say, just VPS hardening or just API integration.